- Thank you and your team for the great install process on Tuesday last week! The new equipment is going great and we are just so impressed with the quality of work, cleanliness and professionalism and kindness from you and your team. Thank you!
Jenna Eckstein - Fargo, ND
- Jake – We just wanted to thank you for your time and help picking out a new treadmill. The gentlemen that delivered and set up the treadmill, Garrett and Reggie, were delightful, professional and simply excellent.
Mike and Lead - Overland Park, KS
- Hello, this is just a wonderful comment about one of your employees. We have had a repair Tec Josh ( no last name) at our house several times, and he is outstanding at his knowledge of the equipment and polite conversation about the repair. It is a pleasure meeting and talking to him. He is very respectful of our home and the repair. Thank you for having a great person on your staff
Roger - Sioux Falls, SD
- I wanted to pass along my positive experience with Push Pedal Pull in Overland Park. I wanted to get the Inspire FT2 with financing, however financing had to be pushed back a little bit as I was closing on a home and didn’t want to run a credit check until after the home closing was finalized. I told Charlie Hanson exactly what I wanted and he let me know if I put a small deposit down he would reserve the equipment until I was ready to proceed. A day after closing I called Charlie and he was able to get the financing done in under 10 minutes and he was able to schedule my installation in less than a week. The installers came today and the lead installer, Charles G. and his team with Fitness Delivery Experts, were professional and kept the place as clean as it was before they arrived. Afterwards, Charles walked me through the machine and showed me how everything worked - it was extremely helpful. I wanted to pass this along as customer service with most other retailers, contractors, etc. has declined over the last year or so, and this experience with PPP really stood out with exceptional customer service …. whatever you all are doing at the Overland Park location, it’s working.
Hunter - Overland Park, KS
- Hi my name is Wayne. Sorry to be calling you on a Sunday but that's just the way I roll when I have something on my mind. I just left your wonderful store in Brentwood. I had the pleasure of dealing with Stephanie Griffin for the last 45 minutes and I can not remember talking to someone as professional as her. That is saying something because I'm gonna turn 80. I am a dealmaker but I'm also somebody who appreciates good customer service and rarely do I come across somebody like Stephanie. So the first thing I have to do is call her supervisor and tell him or her what a wonderful person Stephanie is. I just want you to know that I could not have dealt with somebody nicer more thorough more efficient and on top of her game. She was willing to accommodate me had patience to answer my questions. Stephanie is probably one of the top sales people I've ever encountered. In any case if this is the experience customers receive in your stores, congratulations. If you ever need someone to give a referral feel free to give out my number.
Wayne - Brentwood, TN
- John and Justin just delivered and set up a Spirit XT 685 in my upstairs workout room. It was a real heavy piece of equipment but the 2 of them got it done. Impressive!! And they never complained about it. They were most professional the whole time. I was justifiably impressed. I hope you will share this with them.
Jerry - Stillwater, OK
- Also, your team did a phenomenal job today and we just wanted to pass along our thanks and also our praise for your crew!! They were incredibly helpful and so fast. Our staff came to talk to me after to make sure I passed along how awesome they were, so please relay the message to your team who helped us out today. Our facility looks amazing!!
MSUM
- If you are looking for the best exercise equipment for the best prices then make sure you visit the store, because Chase is an outstanding salesman who will take care of you and if possible give you a better deal than the sticker price. I shopped everywhere looking for the best price for the Inspire Fitness 2 Functional Trainer and then decided to purchase it locally since everyone had the same exact price. Chase applied some promotional prices that I could not find anywhere during my search and after calling some few online retailers including their own online store.
When I finally decided to make the purchase Chase was off work and I was privileged to with Jay Stewart the store manager. I too am in sales and get paid commission, so I was concerned that if I purchased from Jay instead of Chase that Chase would not get the commission, but Jay is a man of his word. When he completed the transaction and provided me the receipt it had Chase as the seller which is exactly what I wanted, because as a salesman I don't have a lot of days off and having to coordinate with Chase would be difficult since we are both in sales.
That was my experience, but another reason to purchase at Push Pedal Pull besides the best prices is for their integrity and honesty. I recently had an issue with my order that they took care of immediately. You cannot get better service anywhere guaranteed. I will be buying my exercise bike from them and other high quality home gym solutions and I recommend you do the same.Elijah - Knoxville, TN
- We purchased an Inspire Cardio Strider from your Springfield store. The overall experience was more that we could have ever hoped for. Sales representative Paul Hernandez was so knowledge and personable to work with. Derrick delivered the equipment yesterday and was very considerate to our safety concerns regarding Covid 19. The tremendous service such as we received from your store is hard pressed to find today. Please know how much we appreciated everything done to make our buying experience so wonderful. Thank you and best wishes for the continued success for Push Pedal Pull.
Kathy - Springfield, MO
- Best decision made, I wasn't sure if I should have purchased my gym from an online store or in person at a retail store. I decided to purchase from Push Pedal Pull in Springfield MO. I could have received free shipping from a store online, but no personal interaction. I purchased a top Quality gym but ended up having an issue with one of the cables. Instead of going back and forth with countless emails from the manufacture I spoke with Paul from Push Pedal Pull. He said he would see what he could do. Best customer service I could have hoped for. The problem was taken care of quickly and regained my confidence in the company who manufactured the gym. I realized at this point purchasing from Push Pedal Pull was the Best Decision I Had Made!!!! Thanks Paul
Dave - Springfield, MO
- Zane - I just wanted to let you know how much we love the new equipment! It’s helped my husband a great deal already. Since he can’t walk very well, it enables him to get exercise and increase his blood flow which has greatly decreased the swelling in his legs and feet. I’ve been following your workout plan and I have already lost 3 lbs. I can’t tell you how much I appreciate everything you have done for us. It’s life changing!
Kathy - West Des Moines, IA
- I just purchased a spin bike from Push Pedal Pull in Fayetteville, AR. Travis was excellent to deal with and the entire process was so easy! I highly recommend shopping for fitness equipment here!
Anonymous - Fayetteville, AR
- We visited Push-Pedal-Pull in Springfield, MO in June 2020 shopping for exercise equipment. The store manager, Paul Harnandez, was very helpful and we decided to buy an Inspire CS4 cardio strider and M2 multi-gym. The experience was nothing but pleasant. After a long delay caused by COVID-19 and everything that has affected, our equipment was finally delivered and set up on August 10. Through it all, Paul was on top of the situation and kept me informed. I would recommend P3 to anybody. Thanks, Paul!
Anonymous - Springfield, MO
- One month in, we love our Waterrower. Hoping to send a few of our neighbors your way for some business. We hope your crew is safe and healthy. Thank you again for your assistance!
Dustin - Overland Park, KS
- I wanted to send you a quick email to let you know how grateful I am for the service that Allen Buck gave me. I bought an Inspire crossrow, in Cedar Rapids, IA at the beginning of February. I have had some issues with it and Allen went above and beyond to make sure that these issues were fixed and that I am a completely satisfied customer. I appreciate his time and effort that it took for him to get the issues resolved and the communication that he has had with me throughout this process. I just wanted to make sure that he was recognized for his hard work and how greatly appreciated he is. I am a first time customer of Push Pedal Pull and I will become a repeat customer.
Jamie - Cedar Rapids, IA
- I recently ordered a couple of things from y'all, namely a water rower and an Escape 2.0 bench, and have had exceptional customer service from Mikey Leapley from start to finish. I am sure you only hear the negative comments, so I wanted to reach out and let you know that I have had a great experience dealing with Mikey. I hope your business continues to thrive during the Coronavirus shutdown.
Jessica - Omaha, NE
- Charlie and the staff @ push, pedal pull are truly amazing! I will spare you all the details because the story is complex and multilayered, however suffice it to say that I had an issue with a product manufactured by the True fitness company, the company offered a solution involving additional expense on my part as well as more work for the dealer…this was completely unacceptable to me. Charlie at Push, pedal pull arranged a simple and effective solution for me at his own expense…truly remarkable! In this day and age of large companies treating the consumer as just another number, I find that the loyalty of the home town dealer is still strong and present.
Chuck-Overland Park, KS
- I just wanted to reach out and express our appreciation for great customer service from Derek Doyle. He went above and beyond to make our experience in purchasing two pieces of exercise equipment a real pleasure. He is very knowledgeable, helpful, and exceeded our expectations. Good customer service is hard to come by these days, and we wanted to personally tell you how wonderful he is and how you lucky you are to have him on your team.
Jennifer - Chesterfield, MO
- When I receive excellent service I always want to make sure the executives receive feedback for the experience. We purchased a Spirit from Chad at the Burnsville, MN about 18 months ago. The Spirit unit has been a great addition to our workout room in our basement. Chad did an excellent job selling us the Spirit machine. About 9 months ago I brought my daughter to a hair salon which is located right next to your Burnsville Push Pedal Pull. building. I stopped by your store while I was waiting for my daughter. I met the store manager Barrett Hodgdon that afternoon. Barrett showed me the Precor AMT 835. He went through an outstanding demonstration of that unit. We were not in the market for an addition exercise piece at that time. Barrett would leave a message on our answer machine when there were special pricing on the unit. I would also receive emails regarding specials. Yesterday I brought my wife to the Burnsvillle Store. We were just looking to see if there were any products that we didn't have in our workout room. Barrett went through another outstanding demonstration of the Precor AMT 835 as well as a rowing machine. We purchased the Precor unit on the spot. I have been in sales for over 30 years. I appreciate people that are outstanding salespeople and have passion in their profession. Both Barrett and Chad gave us excellent experiences. I only had to call their service department one time. Their service tech Dave was extremely helpful. Before we purchased the Precor unit my wife asked if we should look at any other stores. My answer was no. I am a service guy. When I receive outstanding service I don't need to look anywhere else. I hope you are having a great Labor Day weekend! A very satisfied Push Pedal Pull Customer
Jim - Burnsville, MN
- I’m so impressed with my experience with Zane. First of all, his product knowledge and knowing what we were looking for was Way better than expected. We wanted a commercial treadmill and went with a Life Fitness product. His communication was top-notch and Customer-Service completely exceeded my expectations. It’s so hard to find people that do their jobs well these days and Zane was excellent and such a Gentleman. We love the treadmill and the set-up process and installation also exceeded our expectations! We will definitely be buying our Stairmaster from him! Thank You, Zane! Everyone that works there are genuinely nice & very helpful! I’m hard to please, Trust Me!!
Deb - West Des Moines, IA
- I would like to pass along my appreciation for what I consider above and beyond service by one of your employees, Matt. I own an elliptical that was purchased from your Push, Pedal and Pull store in August 2006. I am currently having an issue with one of the parts that has a lifetime warranty. I contacted the Horizon service center, who informed me I needed my original invoice, which I do not have. I contacted your store, and Matt coordinated reviving an old computer, which contained my receipt record! I am very appreciative of his efforts. My wife and I have enjoyed many years of good function of the elliptical, and look forward to it being back in service again! Thank you and I look forward to doing business with you again in the future!
Brad
- I wanted to send a note to you expressing how satisfied were with the job that Ryan did for us in setting up our home gym. I am a retired business executive who has an appreciative eye for young people who understand 'customer comes first', possess a 'can do' attitude at all times, and who actually follow through with all statements/promises made throughout the fulfillment process. Those are all skills Ryan showed me. I also never waited more than a couple of hours for questions/inquiries to be answered. It was a great experience from the first day I walked into your store on May Ave in OKC until the very last day when Ryan took the time to come out to see the final product he helped create. You are welcome to use me for a reference. Thank You.
Mark - Oklahoma City, OK
- I'm so impress with Ryan at the Oklahoma City store. Without going into too much detail Ryan address our situation in a professional matter, which resulted in us purchasing a better cardio exerciser. He spend extra time with us explaining the equipment without being a pushy sales person. Ryan is a solid person that knows his equipment and listens to your needs. The Inspire CS3 came with all the tools, parts and instruction manual for easy assembly. I would call the Inspire CS3 a commercial grade. Finally got my wife an exerciser that she enjoys using.
Mike & Debi - Oklahoma City, OK
- I went into P3 in Cedar Rapids on Sat, May 11th and wanted to learn more about water rowers and possibly try one or two. The salesman was very knowledgeable and taught my daughter and myself the proper way to do the exercise and explained the differences between the models. He even had a used model that was in excellent condition and had a great price on this unit. He let us try whatever ones we wanted to. I ended up buying the used one and wanted to let you know what a great job these guys in Cedar are doing representing the WaterRower product line and the time and experience they have with the product. I also wanted to Thank them for all their help and a great deal in my opinion. I'm glad I came into the store and highly recommend them as a fitness store.
Bryan - Cedar Rapids, IA
- I am writing you today to inform you of my complete satisfaction with your company's approach to helping people achieve fitness at their personal level, And the people you place in your retail stores. I have had the pleasure of working with some of your employees of which I believe have always had my best interest in mind. As I have purchased more than a couple of units over the years, I can't recall the names of some of your associates who have helped me. With that being said, I wish to comment on my last two purchases in the past 14 months. Without too much detail I would like to tip my hat to Caleb in the Ankeny Iowa store who helped me into my Life Fitness IC6 with MyRide last year. He also was very instrumental in assisting me with my Inspire Fitness CR2.1 which I love. But I have to say that Charles Hanson absolutely took my inquiry last week and turned it into something very special! Again I wish to thank you for a very special place that I am VERY confident in spending my hard earned dollars. I commend all of the people who have helped me. Charles got me a dream piece that I never would have considered based on internet stores. With that being said, I got interested in it from your website so please don't ever take that down. With people like Charles in your physical locations you may be assured that I will always be a faithful customer.
Christopher A. - Ankeny, IA
- Wow!! I would not hesitate to recommend to anyone the store in okc! I first talked with Mikey on the live chat and when I arrived at the store Ryan was aware of my preferences for a new treadmill. As a breast cancer survivor I needed to gain weight for my double mastectomy and with that behind me I now face taking the weight off and being a runner before I know what I need to do to achieve my goals. I told Mikey my story and he said his mother was also a survivor. Chatting with him was so easy I couldn’t believe I was telling my story to someone I didn’t know. As someone who owns there on business my husband and I realize and know the importance of the saying “You’re only as good as your people!” If their performance is less than excellent our business will not succeed. So to the Push Pedal and Pull upper management know that Mikey and Ryan are a valuable asset to your company! Thank you both for making this decision so easy on my journey through recovery!
Julie W. - Oklahoma City, OK
- I had done a ton of research online before narrowing in on a few spinning bike models. I discovered this store and went on their website and asked a few questions via online chat. The gentleman on chat answered my questions and then later that day I walked into the store and was greeted by Barrett; the store manager and my sales person. I introduced myself as "Dave" and he asked me if I was "Dave Wenell" which threw me for a loop a bit. He went on to tell me he actively reviews all the online chats in his area to make sure questions were answered to his satisfaction and he had proactively written me an email already. I had not seen the email yet when I walked into the store but I can assure you he did in fact proactively write me an email following up on my inquiries. Ok I'm impressed...good way to start the experience for sure. Barrett was extremely knowledgeable about the products I was interested in and guided me towards the best product for my needs. I never once felt pressured to purchase as Barrett was never pushy at all during my sales consultation experience. I purchased one Life Fitness IC6 and financed it. He again really took his time to inform me of the financing options and pros/cons of each and I ultimately left extremely happy. Later my wife and I decided to purchase one more of the exact same unit and I proceeded to bombard him with a slew of questions over email close to closing time on a Sunday. I was able to purchase an additional unit and even change my original "pickup" to "delivery" all over email and after hours which I certainly was not expecting. I am a family man myself and know how much I value my own personal free time with my family so the fact Barrett took time out of his personal life to help me out was definitely above and beyond my expectations. I can't say enough positive things about this location and of course of Barrett himself. Truly a great customer experience and I will absolutely be back in the future should I have additional fitness equipment needs. Thank you Barrett for the great experience and helping me choose the right product for my needs!
Dave W. - Burnsville, MN
- I have recently done business with your company and had the pleasure of being assisted by Ryan Crank. I researched and reached out to several different companies to purchase my Precor elliptical and needed to let you know how wonderful my experience with Ryan was. He was extremely kind, patient and very knowledgeable. He went above and beyond to answer all my questions and address any concerns I had in regards to which elliptical would be the best fit for me. In today's world, this type of customer care is very hard to find. I am very happy that I ended the transaction feeling confident with this large purchase and most importantly, trust was established. I am not afraid to miss out on a good sale from a business with bad customer service. I would much rather pay the higher amount as long as I believe and trust in the representative helping me. This was very successful and I wanted to personally let you know, as his superior, that Ryan has been outstanding and I appreciate him.
Janiece K - Oklahoma City, OK
- I recently shopped your Brooklyn Park store in MN and had a very positive experience.I bought my first treadmill from Push Pedal Pull years and years ago and returned to their showroom in Brooklyn Park (MN) to make a new purchase. With the expert help of Dustin, I narrowed the selection to two machines and elected to go with the less expensive one to save money. Mistake. Shortly after I took delivery I knew that this treadmill would not work for me and so I returned to the store and arranged for return of the treadmill and replacement with the more expensive model. This switch was done at no cost to me and I was even given a generous price break on the new machine, the Precor TRM 211. I'm completely satisfied with the purchase and with the service provided by Push Pedal Pull. I recommend!
Kurt H - Shoreview, MN
- Your service guy Kyle is great. Very professional and was very good at showing me the proper way to adjust and clean our equipment. You have a great one with Kyle. Thank you for your great products and service.
Tim B - Sioux Falls, SD
- Thank Brian, you are an awesome service rep that goes the extra mile.
Curt C - Ankeny, IA
- Barrett, I wanted to follow up with you following the delivery of our home gym equipment. We are so thankful for all of your help and could not be happier with equipment or the service that we received from you and your delivery team. We have already been telling people all about Push Pedal Pull, and will continue to send people your way.
James R - Burnsville, MN
- Thanks so much for the "Corporate Wellness Partnership" program launch kit! This looks like a great opportunity for our employees, students, retirees, plus ones, etc. We'll definitely get the word out to them and do so on a quarterly basis.
Director of Wellness, DMU
- We had the opportunity to meet Lynn Fragetta at the Nashville Home show over this past weekend. We were at the home show looking for contractors to help us do some home remodeling. We happened to pass by Lynn's booth for Push Pedal Pull and stopped to just ask about a piece of equipment she had on display. My husband and I were both blown away by her enthusiasm and charming personality. We were impressed with her level of understanding on all of the products and specifically the piece of equipment we were interested in. She sold us on the equipment and the deal that we were getting on such a great piece of fitness equipment. We are not big "on the spot" purchasers, so after we agreed to buy the Inspire FT1, we thought we would go by the Push Pedal Pull facility in Brentwood, to see what it was all about. Needless to say, we were again blown away by the great variety of equipment they had available for purchase as well as Lynn's ability to demonstrate it all thoroughly! We also brought my 17 year old daughter with us just so that she could see what we had purchased and Lynn showed her quite a few exercises she could do on the demo machine. That one act by Lynn meant the world to my husband and I since our daughter is a basketball player and needed to be comfortable using the equipment as well. I can't say enough about how impressed I am with the outstanding service that we have received from Lynn and Andy at P3. Even though we live in Murfreesboro, we will not hesitate going back out to Brentwood the next time we are in need of some fitness equipment. We purchased an Inspire FT1 and are excited about replacing our Bowflex with this upgraded home gym system. I would be remiss if I didn't mention how much I laughed while in Lynn's presence. If she decides to give up on her day job, she has a budding career opportunity as a top rate comedian. I promise if you meet her you will feel just as we did; we have a new friend in Brentwood who can't help but brighten up your day. I would highly recommend the guys at P3 in Brentwood to anyone needing to purchase fitness equipment on any end of the cost or difficulty spectrum. I will also make sure that I get back over there at some point to participate in their afternoon/evening workout sessions. The medium size workout room that they have downstairs looks like it would give you a work out you soon won't forget. Well done P3!
Eric L. - Brentwood, TN
- I received my PRECOR 5.17i ELLIPTICAL (used) today! The delivery time was on time, and the professionals were very courteous. My having never actually seen the elliptical in person, they happily demonstrated the instructions, encouraged me to call if I had ANY questions at all....and that Terry or someone else would be more than happy to answer any questions I had. Terry, I THANK YOU IN ADVANCE for copying the 40 plus pages of the owners manual and mailing them to me. The process of this purchase, from beginning to delivery was very professional and pleasurable. THANK YOU!
Debra P - Tulsa, OK
- Dear Zane, Just wanted to let you know that the Precor exceeds all my expectations – in one night! Greg laughed at me because Monday evening when we were getting ready for the new machine I was just convinced that I should have kept my Octane and was just beside myself. I honestly think if I had not already paid for the Precor I might have changed my mind. Yesterday was a slow day at the office so I read the Precor manual online and wow – easy to run and so nice. It is very different than the Octane but this machine is much easier on my joints and especially on the tendon issue on my heal. Even though the machine is bigger it looks much nicer – just sleek and looks good! So, I thank you for your help – sorry to doubt the machine – but just love it. I do have to laugh as I just let it pick the workout last night and based on my age it was a much easier workout that I am used to. But since it’s so easy to up the intensity it was all good. I know the machine will figure out I am a little stronger than most are at my age. Also, your delivery guys are awesome. Very professional, but still a lot of fun. Thanks for all your help – now it will be a long year waiting to get a Precor treadmill because they build awesome machines!
Deb R - West Des Moines, IA
- Hello Barrett, I received your card in the mail and wanted to send you a quick note to give you some feedback on the purchase, delivery and install of the Inspire M3 home gym. It was a pleasure to meet and work with you. I appreciate your very low pressure approach as it fits my purchasing style very well. I also appreciate your keeping in contact and willingness to discuss and make an accommodation on the final price. It's still a lot of money but I feel it's a great price for the quality of the equipment. One comment you made that sticks out with me on one of my first visits is when you said you understood I wasn't ready to buy yet, but I would do so when I felt the timing was right. Those are simple words Barrett but they meant a lot to me. Thank you. I'm a retired police officer from San Francisco and honestly I don't like strangers in my home -- I guess it's just baggage I carry -- but the men who delivered and installed the machine were exceptional. They were clean, respectful, and cordial. They installed the machine in the location I asked and did a very nice job with no damage anywhere in the house. After leaving I tested the functionality and found the machine properly adjusted and working perfectly. The men worked steady and quickly but never gave me the impression of rushing through it even though they had yet another delivery and install to make afterwards. I appreciate their hard work and glad I didn't try to assemble it myself. I've used the machine a week now and while somewhat different than the Precor machine I had 15 years ago I feel this is an excellent home gym. Technology has come a long way. The footprint is smaller and functionality much greater than my old gym. Well that pretty much sums up my feelings. I want to thank you for the time you spent with me and helping me through this purchase. This is the third (very pleasurable) purchase I've made from Push Pedal Pull and you will certainly be my choice in the future.
Kevin - Burnsville, MN
- Today, my husband and I visited the Tulsa store, and it was an AMAZING experience. It's the only place I've gone with someone who seemed so honest and knew so much about treadmills, and I could tell he was passionate about what he was doing. It was a great experience and I left with all the right information to help me make the best purchase which no one else had been able to help me do.
Lindsay M - Tulsa, OK
- Our salesman was very knowledgeable and helpful. He showed us models based on our plans of use. We had the opportunity to try out any model and he showed us all of their features. We did choose a more expensive model than what we had planned to buy based on his information. We have been very happy with the model we chose. He was a very good salesman and seemed to understand what we were looking for and didn't push us into more than what we needed.
Albert B. - Lakeville, MN
- The shopping experience was good and I got what I wanted for the price I wanted. The staff was helpful in helping me pick it out and determining the one that was right for me. I was pleased.
Mary - Omaha, NE
- This is the third piece of exercise equipment I have bought from Push Pedal Pull. They are very good and professional.
Jana - Green Valley, AZ
- Push Pedal Pull was friendly, helpful and delivered as promised. Overall, it was a great experience.
Carla - Ankeny, IA,
- Service in the show room was personal and professional. Follow up emails and phone calls were all done professionally. The delivery was top notch, with a clean set up and removal of materials.
Lyle - Des Moines, IA
- I was searching for a quality recumbent exercise bike and was referred to Push Pedal Pull by my former physical therapy clinic. I met with the owner, and explained that I previously had lumbar spinal surgery twice as well as extensive physical therapy. He had a very impressive display of exercise bikes in all price ranges, and was very interested in finding the one that would satisfy my needs and budget. After discussing the price range and merits of the extensive offerings available at Push Pedal Pull, I was given demos of several bikes. One bike in particular that I had seen advertised was not available at the May Avenue store, but was on display at the Memorial Drive location. We then drove to the north location, demo'd the bike that was not available at the May Ave location, as well as a comparison of features of several bikes. Long story shortened. Thought about It overnight, returned the next day and purchased the bike that I thought most suitable. The bike was delivered the following Monday, the 18th of June. Doing business with Push Pedal Pull was a great experience. Both locations were clean and well layed out, had extensive inventory of all types of exercise equipment, and were very personable and helpful. Highly recommended!
Karl - Oklahoma City, OK
- My husband and I were looking for a treadmill for our basement. We went to Push Pedal Pull after stopping at two places prior and were 110% impressed with the service we received as well as with the product. We told the sales guy exactly what we were looking for and he was 100% honest with us. I didn't even feel like we were talking to a sales guy. He was genuinely interested in what we wanted, our price point and explained the difference between the products and the reasoning behind their prices. He asked relevant questions and listened well, addressing any concerns and questions we had. Overall, we bought our treadmill through Push Pedal Pull. And, quite honestly, we bought it because we were sold on the sales guy. Not only did he help us with everything we asked, he informed us and didn't sell us. I trusted him 110% and would buy from Push Pedal Pull again in a heartbeat.
Lauren Shipley - Plymouth, MN
- Have had my Precor treadmill for many years, I love it! When it comes time for a replacement, I will definitely go back to Push Pedal Pull.
Theresa H - Sioux Falls, SD
- Just had a GREAT customer experience in my purchase of a new treadmill. Chad walked me through the options available to me. Contrasted with 2nd Wind and Penn Cycle, he was customer oriented and never pushed, but did inform. The installation process was great. Earlier 2nd Wind was pushy and not helpful and Penn Cycle simply said "we only service what we sell." Interesting way of attracting customers. I'm really a happy customer of Chad and Barrett.
Bill F- Burnsville, MN
- Greetings from a very satisfied customer. Just today we enjoyed meeting one of your service repair persons. His name is Jesse Cloos, He was very cordial and polite, he worked on our treadmill, replaced the walk belt, and was extremely competent. We do not often write letters of commendation, but this young man deserves the recognition. He made life much better for two senior citizens and we were impressed with his demeanor and the work he did. Many thanks from very satisfied customers, John & Kitty Krueger. This is a first experience for us with Push, Pedal, Pull and we are extremely happy!
John & Kitty - Fargo, ND
- Lynn - you have been nothing but a pleasure to work with. It has been so refreshing to deal with a company and a company representative that truly stands behind their business and their products. This is such as rarity and I am thoroughly impressed - thank you!
Anonymous - Nashville, TN
- I spoke with Drew and he put me in touch with Ken from your field service department. Ken came this afternoon, diagnosed and fixed my problem promptly and professionally. Your company provided me with a great customer experience. Ken was a delight and made sure that everything worked. Thanks to your company's dedication to service. To be sure, when I'm in the market again, your company will get my business.
Anonymous - Minneapolis, MN
- We have purchased several items from the Brentwood TN store and have been extraordinarily pleased with Lynn Fragetta. Her knowledge and honesty in what you need to fill your exercise needs is a rarity in this highly competitive and confusing industry.
Anonymous - Nashville, TN
- PUSH-PEDAL-PULL is the only place I send my personal training clients to for their fitness equipment needs here in Nashville. Lynn and her staff are extremely friendly, knowledgeable and helpful. I recently had another client express to me how much they enjoyed their purchase and experience at "P3". I feel "P3" always has me and my client's best interest in mind when they come to find quality fitness products and service.
Anonymous - Nashville, TN
- I wanted to say what a terrific job the service manager for the Tulsa location, Jeff Welvaert, did with servicing my equipment. He ordered the parts, performed the installation and cleaned the unit all quickly and efficiently. He was very courteous , flexible with scheduling and prompt. Jeff was an outstanding representative for Push Pedal Pull and it was a pleasure doing business with your company.
Anonymous - Tulsa, Oklahoma
- I just wanted to give props to Mike Boetel. I went into my local store and he was amazingly helpful. He just bought you a customer for life. And I am sending everyone I know to Push Pedal Pull from now on.
Anonymous - Sioux Falls, SD
- Thanks so much for all your help, guidance and for delivering the elliptical today...The guys who delivered it were really nice, helpful and made sure it was set up and balanced properly. I can't thank you enough for making this happen today! Now I have this awesome tool to help me get through cravings and anxiety, especially starting Monday, and through next week, and throughout the next few months of quitting smoking. Have a great weekend!
Anonymous - West Des Moines, IA
- To whom it may concern, My name is Shawn Suess and I am the Wellness Training Manager here at Family Wellness in Fargo, ND. We recently opened an 80,000 square foot wellness center and Push Pedal Pull was our primary vendor for strength and cardio equipment. From the start, Greg Flicek and Jason Davis were extremely helpful and went out of their way many times to help me out to answer questions or give advice. Of all the vendors I worked with on this project, PPP was the only vendor that offered to help with the layout of the equipment which I am grateful for. Greg and Jason made life easy when it came to the layout and took a huge weight off my shoulders. Of course once we started moving things in I changed my mind but that is just how a new setup goes and the PPP crew was very understanding and moved equipment to my desired locations. No other vendor had a crew that even came close to the PPP team. They were the most respectful of the center and the people around since we were still giving tours at the time of delivery. They were very courteous and answered all my questions very well. On our opening day, Greg Flicek had arranged catering with bagels, coffee, and juice to serve in our lobby which our customers were very grateful for. Greg also stuck around the entire day to help out on the fitness floor and helped answer equipment questions, showed people how to get the most out of their P80 and so on. Overall, I couldn't be happier with the vendor choice I made and I wish the other vendors treated their customers as well as Push Pedal Pull has treated myself and my team.
Anonymous - Fargo, ND
- Staff was knowledgeable and helpful; Would definitely refer others and use again myself.
Anonymous - Tulsa, OK
- My son and husband said you people were very kind and we are so happy to have done business with you.
Anonymous - Sioux Falls, SD
- Excellent staff; They know what they are talking about and don’t just sell something to sell. They check out your needs and expectations. We’ll be back.
Anonymous - Sioux Falls, SD
- Gee, you guys are amazing!! Thank you so very, very much!! If you all were around we'd have to go and have cocktails or something!! Have a great Holiday and thanks again! It does not go unnoticed!!
Anonymous - Springfield, MN
- I bought my last treadmill there 7 or 8 years ago. Anytime I needed service done, Push Pedal Pull was so prompt and fixed the problem. When it was time for me to buy a new treadmill, I didn’t even really shop around - I just went right to Push Pedal Pull.
Anonymous - Cedar Rapids, IA
- Service was great; I wouldn’t hesitate to return to your store for future purchases.
Anonymous - Cedar Rapids, IA
- It was an excellent experience. I looked at several places before purchasing my treadmill. I found the staff most helpful and liked having a local place for any repairs. I would recommend them to anyone.
Anonymous - Cedar Rapids, IA
- Sales reps are always very helpful and respectful. We won’t shop anywhere else!
Anonymous - West Des Moines, IA
- Salesperson was helpful and well informed; Delivery team did a good job and cleaned up all packaging; All went well.
Anonymous - West Des Moines, IA
- Salesperson was very helpful and knowledgeable, as was the set-up person. Thank you for a good experience.
Anonymous - Fargo, ND
- Staff was very helpful and courteous!
Anonymous - Oklahoma City, OK
- The guys doing the set-up were excellent -- very polite, professional, and cleaned up after they were done.
Anonymous - Omaha, NE
- I am very pleased with the treadmill that we purchased. The salesman there was very knowledgeable and personable. He was not a high pressure salesman, but rather pointed out the advantages of the treadmills that I was looking at.
Anonymous - Omaha, NE
- Your sales staff was much more informed, motivated and sincere than that of your major competitor in Sioux Falls. Another big selling point was that this equipment is sold to local fitness clubs.
Anonymous - Sioux Falls, SD
- Would highly recommend Push Pedal Pull to friends and family! Very knowledgeable staff!
Anonymous - Sioux Falls, SD
- Good showroom conversations; Good follow-up; Good response time on service; Keep up the good work!
Anonymous - Sioux Falls, SD
- The salesperson was friendly, knowledgeable, and professional.
Anonymous - Oklahoma City, OK
- Really enjoyed entire experience; Glad to be told truth about equipment!
Anonymous - Tulsa, OK
- Staff and spin bike purchased are both fantastic. I’m recommending the bike to all my friends.
Anonymous - Tulsa, OK
- We weren’t sure what we were looking for in an elliptical machine. Staff was very helpful. They listened to us and helped us find a perfect machine at a great price. We use our machine often (really) and enjoy it -- as much as you can enjoy exercising! We would definitely recommend PPP!
Anonymous - Omaha, NE
- I appreciated the fact that I wasn’t pressured. Everyone I’ve dealt with at PPP has been very friendly and professional.
Anonymous - Cedar Rapids, IA
- Love my new elliptical -- had never heard of the brand before (Lifecore). Well worth the drive to Cedar Rapids.
Anonymous - Cedar Rapids, IA
- We really enjoyed our experience at PPP. The customer service was excellent.
Anonymous - West Des Moines, IA
- I really appreciated the salesperson showing me all the EFXs at all price points and telling me advantages & disadvantages of each. There was no pressure to sell me something more than I needed right now.
Anonymous - Fargo, ND
- Extremely happy with our purchase; Love it and use it everyday; Staff was very helpful and friendly; Will recommend PPP to family & friends
Anonymous - Sioux Falls, SD
- I was impressed with the salesperson for his help and knowledge with the treadmill purchase. Even though we could have shopped elsewhere, the product quality & customer service made your store our top choice.
Anonymous - Sioux Falls, SD
- Your store in Tulsa went above and beyond I could imagine to make our purchase perfect. Your installers were polite, knowledgeable and quick. We will purchase additional equipment in the future!
Anonymous - Tulsa, OK